In general terms, an open government is one with high levels of transparency and mechanisms for public scrutiny and oversight in place. Therefore “transparency” is recognized as the traditional symbol for open government. In recent years, the definition of open government has expanded to include applying modern open technology to increase citizen participation and a desire to participate in government procedures, to enable the people to have a greater feeling of participation and understanding of government. When there is doubt, one could find the unit in charge and voice their opinions and participate in government legislative processes.

Customer service robots are getting smarter and can answer the colloquial questions! The Systalk.Chat team uses the "dual brains, one flow" technology to help build a YouBike AI customer service chatbot, which can provide real-time responses and intuitive conversations, 24-hour nonstop service. Click on the link to see how Systalk.Chat created an “AI enabled Chatbot”!

To complete user’s experience for YouBike members, a YouBike AI customer service chatbot has been implemented on channels like the official website, App, LINE, Facebook Messenger and Google voice assistant, etc. TPIsoftware SysTalk.Chat helps customers construct the most personalized customer service answering mechanism and a large user group that provides an around the clock real person assisting customer service, which was used within 120,000 customers within only 100 days, giving users information anytime and in multiple ways. 

Implementation of the easy-to-use RPA was completed in two months by a dedicated in-house team with great results for internal automation processes.

Taipei Taiwan - February 18th, 2020 - Since launching its robotic process automation solution, SysTalk.RPA, TPIsoftware has helped numerous enterprises automate workflows. Based on a digital development vision, real estate corporation Sinyi Realty turned to SysTalk.RPA for O2O and big data integration to improve customer experiences. Implementation of the easy-to-use RPA was completed in two months by a dedicated in-house team with great results for internal automation processes.

Last year, the Financial Supervisory Commission of Taiwan announced the establishment of three pure internet banking licenses. After more than a year of preparations, these banks are ready to open before the end of 2021. Now is a good time to clarify what the advantages of pure internet banking and physical banks are, as well as the differences between them.