Success Story
Select Industry
CaaS Cathay Pacific Ecosystem Service Platform
FINANCE
Assisted Cathay Financial Holdings in building the innovative "CaaS Cathay Pacific Ecosystem Service Platform" with business integration via APIs, expanding financial services and bringing more business opportunities.
Cash Sales API Management Platform
FINANCE
Developed an API management platform for Taishin Bank with the digiRunner module, integrating complex cash management sales modules to make it easier for corporate customers to integrate multiple channels for collection and payment operations, greatly easing accounting processes. The platform received the Global Finance "The Innovators 2020 Cash Management" award.
API management platform
GOVT
Built an API management platform for Taipei City Government to improve the data interface of application systems, promote open data, expand innovative application feasibility, and maximize open data value-added applications.
SC Keyboard Banking
FINANCE
Assisted Standard Chartered to build SC Keyboard Banking to make transfers, view balance and more on LINE, Messenger etc with device binding, enhancing transaction convenience.
Centralized Log Management Platform
FINANCE
The Shin Kong Banking system generates massive amounts of data, such as transactions, payments, and channels in GB. After importing digiLogs, with its unique log management features things improved drastically.
Taiwan receipt lottery APP
GOVT
TPIsoftware cooperated with Financial Information Co., Ltd. to develop a receipt lottery app for the Ministry of Finance. Functionalities included receipt consolidation, receipt passbook, and automatic prize claim, 24-hour easy redemption.
AI intelligent customer service system
FINANCE
TPIsoftware assisted Cathay United Bank / Cathay Life Insurance in creating the most versatile and intelligent customer service Chatbot "Alpha" using the latest AI technology to achieve human-machine collaboration.
Card + Credit Card Mobile Service System
FINANCE
Assisted DBS in creating a customer-specific credit card app and website. Customers can log in to the app with fingerprint identification to quickly access credit card related services on Card+. Card+ provides comprehensive services.
Line Pay-iPASS Account System
FINANCE
Collaborated with iPASS Corporation to develop the LINE Pay card account system, providing services such as virtual account application/deposit/payment/passenger code and many other functions for the convenience of users.
Digital Bank (online banking/mobile banking)
FINANCE
Teamed up with Standard Chartered to create a new visual interface for digital banks, offering more diversified features such as quick preview before login and real-time transaction push notifications to improve services for customers.
Richart Digital Banking System
FINANCE
TPIsoftware assisted Taishin Bank in building the Richart digital banking system to create a new generation of Bank 3.0 services, providing customers with a new digital financial platform for smart purchases and high rewards.
Mobile Wallet App
FINANCE
Assisted Taishin Bank in building the LetsPay Mobile Wallet app. Combined with Taishin Bank's deposit and payment account, it effectively integrates mobile payments, allowing consumers to easily transfer money and pay with smart phones.
New Generation of Online Banking
FINANCE
TPIsoftware supported ANZ’s new generation of digital online banking with professional development skills and an outstanding team - it won Global Finance 2013 World's Best Internet Bank Awards!
Interactive Credit Card Digital Platform
FINANCE
Implementing machine learning and big data technology with ANZ's smart credit card customer service system, TPIsoftware built a system to support instant customer service staff interaction with customers, greatly improving service quality.
Online Policy Service System
INSURANCE
TPIsoftware collaborated with BNP Paribas Cardif to develop the Online Policy Service system, allowing policyholders to directly change policy content through the web interface, saving time and the trouble for both customers and Cardif.
Mobile Electronic Bill Service
FINANCE
Assisted Far East Commercial Bank in importing an EAP application platform and JON management system, constructing a mobile electronic billing service, swiftly upgrading the performance and security of the existing systems.
Strategic Insights App System
TECH
TPIsoftware worked with Innolux to build a strategic insights app system, supply chain management system, RMA product return and maintenance system, internal order system. As well as provided professional consultant and technical support.
Maintenance Record App
OTHER
App developed with Xamarin cross-platform technology. It integrates electronic signature and barcode scanning, which enable distributing work orders to the maintenance engineer and inquiring about product repair/maintenance progress.
Value-Added Service and Mobile Customer Service System
TELECOM
TPIsoftware helped Taiwan Mobile Co., Ltd. build a VTXM value-added service system. This service platform lists more than 50,000 products per year and the interface makes it easy to manage massive amounts of data.
SMS Notification System
TELECOM
TPIsoftware assisted Taiwan Mobile Co., Ltd. to successfully build the SMS notification system by integrating the back-end and easily control the flow of SMS transmission. The project’s outstanding results earned customer recognition.
Cash Management Banking System
FINANCE
TPIsoftware assisted Taishin Bank in establishing a stable and secure online banking cash management system, providing SMEs with payroll transfer, collection, payment, and related cash management functions.
New Vehicle Sales System
OTHER
Organized the overhaul of Hotai Auto Vehicle Management System: transferring the existing vehicle management system to .NET platform and establishing a fast and stable development framework.
Sales Force Automation System
FINANCE
Successfully assisted Taishin Bank in developing a high-performance SFA system including a cross-selling system, an audience list dispatching system, and a concatenate CTI system, which can support up to 200 marketing activities a year.
Sales Force Automation System
FINANCE
Assisted in the development of the Sales Force Automation System, covering enterprise/personal finance and wealth management units and supporting over 2,500 users, plus sales target groups and potential customers.
Image Process Management System
INSURANCE
Collaborated with Cathay Life Insurance to build an image process management system, importing Big Data solutions to store massive policy image files, and reconstructing the workflow process engine to maximize system performance.
DataMart System
FINANCE
Assisted Taishin Bank in conducting payroll and deposit DataMart system design and development. Integrated the solution with Informatica report system to create a top quality digital financial system.
Bulletin System
FINANCE
Helped Far East Bank develop their No. 34 bulletin system, credit card reward platform, data warehouse and other systems to establish the foundation of a solid digital information platform for customers.
CompanyWeb System
INSURANCE
Assisted Prudential Life Insurance in establishing their online TCWS-policyholder eService, TFRS-sales information validation notification, TSRS-sales report, and ETL specific information transposition for customer service systems.
CDR Management System
TELECOM
TPIsoftware's Enterprise NoSQL database solution achieved processes of more than 40 million CDR call records every day. Compared with traditional RDB systems, the processing speed is more than five times faster.
Cross-Organizational Point Management Platform
FINANCE
Used blockchain technology to develop a cross-platform point management system integrating reward points issued by client subsidiaries and cooperating third-party partners, allowing consumers to exchange points online and in stores.
AI Customer Service
TRANSPORT
YouBike’s AI Customer Service uses SysTalk.Chat to establish a complete customer service question-and-answer system. It assists a large number of users with live online 24 hour customer service, including site information, rental status, etc.
Fun Sport App
MEDICAL
Assisted Bank SinoPac in building Fun Sport App with cross-system integration and fitness data management, helping users stay healthy and rewarding calories burned with credit card reward points.
Healthcare Management App
MEDICAL
Assisted Good Health Solutions International Co. in building a healthcare management App featuring infographic health tracker, personalized appointment notification, speed dial and more for users to manage well-being on the go.
Healthcare Service App
MEDICAL
Assisted Fu Jen Catholic University Hospital in building a healthcare service App featuring appointment, real-time queue status, health information updates and more, which reduces wait times and enhances the patient experience.
Chinese Medicine Physique Testing App
MEDICAL
Collaborated with Prudential Life Insurance to build a multilingual App of Chinese Medicine Physique Testing. It features Observation, Auscultation and Interrogation with tailored results and tips, enhancing the image as a health protector.
Robotic Process Automation (RPA)
OTHER
Assisted EXCELLENCE WIRE INDUSTRIAL in automating order management and import/export operations with eight tailored processes, enhancing efficiency and accelerating digital transformation of manufacturing industry.
Transaction time monitoring / Track path analysis
FINANCE
digiLogs assists Chang Hwa Bank with data collection, integration and analysis presented on a single platform, facilitating troubleshooting with transaction route, hierarchical access control and real-time alert.
E-receipt Cloud Platform
GOVT
Assisted TCG to be the pioneer adopting e-receipt platform with integration of systems across agencies, allowing batch import of e-receipts via APIs, query and more to offer eco-friendly and efficient services.